Shipping Policy

Last Updated: 27 December 2025

Processing Time

All products are handmade. Most orders are prepared and dispatched within 1–3 business days (Monday to Friday, excluding UK public holidays).

Personalised or engraved items may require 1–2 additional business days, depending on design complexity.

Shipping Locations

We now offer worldwide shipping.

Your available shipping options and delivery times will be shown at checkout based on your location.

Delivery Times

Delivery times vary by destination:

• United Kingdom: typically 1–2 business days after dispatch

• Europe: usually 2-4 business days

• United States & Canada: usually 5–10 business days

• Rest of World: typically 7–10 business days

All delivery estimates are approximate and may vary depending on local postal services and customs processing.

We ship using Royal Mail, DPD, or international postal partners, depending on order size and destination.

Local collection can be arranged — please contact us to schedule.

Shipping Costs

Shipping costs are calculated at checkout based on your location and order weight.

We also offer:

• Free UK delivery on orders over £25

• International shipping rates displayed at checkout

Order Tracking

If tracking is available for your order, the tracking number will be included in your dispatch confirmation email.

Questions About Shipping?

If you have any questions, please contact us:

Business Name: Original Timber Creations

Operating Country: United Kingdom

Email: originaltimberteam@gmail.com